Call us in Hawaii for immediate assistance
213-784-6143 / Fax 808-442-0056

GENERAL INFORMATION, TERMS AND CONDITIONS
McCoy Travel, Fiji Reservations, Fiji Escapes Travel, Aloha Destinations Vacations, Tahiti Romance Holidays,
New Zealand Escapes, Bali Escapes, Australia Escapes

Please read these conditions carefully as they incorporate the basis upon which bookings are accepted by McCoy Travel*, et al.
VALIDITY December 1, 2008 - December 31, 2010

RESERVATION, PAYMENT POLICIES AND INFORMATION

DEPOSITS AND FINAL PAYMENTS: A minimum non-refundable deposit of $200 per adult (ages 12 and over), often more depending on vendor and/or property, is usually required within 7 days of confirmation in order to hold your reservation. (Some more exclusive resorts or specific vendors have additional deposit requirements) Final payment is to reach McCoy Travel*, et al, no later than 60 days prior to departure. If for any reason your deposit or balance payment is not received by Aloha Destinations Vacations on or before due dates, we reserve the right to cancel the booking and to access the appropriate cancellation charges. (although we really never want to do this!)

Starting January 2009, if you have deposited by credit card, that same card will be charged the final balance 60 days prior to departure unless we receive different instructions from you, our valued client. We will send you an email 7 days prior to your final payment date letting you know of the upcoming charge.

** Exceptions: Most exclusive resorts have different deposit and payment requirements. These requirements will be additional to those noted above.

RATES AND FARES: All fares and prices stated are based on rates valid at the time of publication and are subject to change without notice. The operator reserves the right to increase the prices shown herein or to amend the listed holiday inclusions or itineraries prior to departure. All rates and fares are in US Dollars (unless otherwise noted).

DOMESTIC PACKAGE PRICING: Within the USA, in most cases, all prices are subject to change until paid in full OR a Domestic Waiver is purchased. Each supplier we use has slightly different policies that can be explained by your Vacation Consultant at the time of your booking. Waivers purchased generally protect against price increases, change fees and may offer a full vacation refund up to the day before travel, less the waiver cost and $200 per person. This is different with each supplier. Please verify at time of deposit. This is for Domestic package pricing.

INTERNATIONAL PACKAGE PRICING: All prices are subject to change until paid in full OR you have purchased the McCoy Price Guarantee/Change Waiver for $50 per person for all travelers 12 years and older. The McCoy Price Guarantee/Change waiver offers you Price Guaranteed against increase in exchange rates and international airfare increases. It DOES NOT protect against domestic add on price increases. With the Waiver, you can make unlimited itinerary changes and will not incur change fees from McCoy. (see change fes below) The McCoy Price Guarantee/Change Waiver must be purchased at the time of deposit for full protection.

LATE BOOKINGS: Bookings made within 60 days of departure will only be accepted if accompanied by full payment via certified cashier's check, wire or credit card. No checks less than 60 days prior to departure. A late booking fee of $25 per person may be applied to cover additional handling and ensure speedy processing and postage.

CHANGE FEES: Unless specifically waived with insurance or waiver purchase, the following change fees may apply. For each change to a confirmed booking (including the changing of departure dates) a charge of $25 may be applied for extra handling. If documents have been sent out, a charge of $50 will be applied to expedite processing the ensure prompt delivery of your new travel documents. The charges provided for in this paragraph are in addition to the charges or penalties which may be assessed by the validating airline for reissue of tickets.

CANCELLATIONS: For cancellations received by McCoy Travel*, et al, that qualify for refunds, the following cancellation policy will apply in addition to any other fees charged by the relevant hotel, other supplier.

**Cancellation must be submitted in writing. Cancellations made 60 days or more prior to departure: In addition to the cost of any insurance premiums, a maximum charge of $200 per adult (ages 13 and over) will be withheld from refunds due. A CREDIT TRAVEL VOUCHER will be issued for the full amount of the cancellation fee, that can be used for any future Travel Package or Cruise (worldwide - for equal or greater cost) up to 1 year beyond the cancelled date of travel. CREDIT TRAVEL VOUCHER IS FULLY TRANSFERABLE.

** Cancellation made 60 days or less: 100% of tour cost is non-refundalbe. This is subject to review and each resorts/vendors policies. We will always work on your behalf to obtain refunds where they are available.

** Exceptions: Some exclusive resorts may have more restricted cancellation policies and charges

We highly recommend Travel Insurance for all parties traveling.

REFUNDS: No refund will be given after the trip has started. No refunds will be made for unused portions of the trip including, but not limited to, airfare, transfers and accommodations. If it is believed that a refund is appropriate under the provisions of these terms and conditions (including cancellation by provider of service), the applicant must request the refund in writing and support the application with appropriate documents, within one month of return home. International Refunds can take up to 3 months.
Refunds usually take between 45 and 90 days from the date of written request.

REFUND ON CANCELLATIONS: Any refund that is due on complete cancellations, will be processed by McCoy and request made. McCoy is not responsible for delays on the part of the supplier in getting refunds processed. McCoy will work on the client’s behalf for the refund to happen within a period of 30-60 days. If the client has not received their refund by the 60th day, the client should contact us so we can follow up. It is our intention and our goal to work on our client’s behalf in all matters.

TRAVEL INSURANCE: We strongly advise that you purchase a comprehensive travel insurance policy to cover all aspects of your holiday including the loss of deposit through cancellation, loss of baggage and personal items, personal injury and death, inclement weather clause, pre-existing medical condition waiver ( includes traveling parties and immediate family. McCoy Travel*, et al, will assist you with the purchase of travel insurance. Most insurance policies have the most complete coverage if purchased within 7 days of initial deposit/payment. By purchasing travel insurance, you will be fully covered EXCEPT for no more than $200 per adult (ages 13 and over). Insurance premiums are non-refundable.

Approximately 3 weeks prior to scheduled departure, McCoy Travel*, et al, will mail out your travel documents provided full payment has been received.

PRICE INFORMATION: Prices include the cost of tour components, research and planning, and documentation. Due to industry regulations package prices are not subject to itemizing components. All information on our web is accurate as of January 2009 or other date noted, and is subject to change without notice if required.

All maps, photos and descriptions have been prepared on the basis of information received from various service providers at the time of printing. They are not necessarily the scale and some information could have been changed. We reserve the right to substitute hotels of an equivalent or better standard due to availability. The standards of accommodation and other services contained in this brochure are based on various factors, which are generally accepted as indicative of a certain class; however, we do not represent or guarantee the standard, class or fitness for purpose of the accommodation or service.

RESPONSIBILITIES: MMcCoy Travel*, et al, act as agents for services provided by operators herein and cannot be held liable for any of those providing services listed in this brochure or any other services incidental thereto. Therefore, all bookings with McCoy Travel*, et al, are subject to terms and conditions and limitations imposed by airlines, hoteliers, and other service providers.

Baggage and personal effects are the passengers own risks and it is the responsibility of the passenger to obtain insurance against loss or damage.

McCoy Travel*, et al, and the operators involved in this program shall be exempt from all liability for losses or additional expenses in respect or any detention, delay, loss, damage, sickness, or injury, irrespective of the cause, including strikes, war, quarantine and whether or not directly or indirectly caused by any service provided or by a service provider, or by any property used or utilized by a service provider.

GO TO: McCoy Travel Home Page


GO TO Insurance Waiver Form
PLEASE CLICK HERE to find out a real live reason to buy travel insurance...


GO TO: Credit Card Authorization Form

[ Privacy Policy ] [ Career Opportunities ] © Copyright 1993-2010 McCoy Enterprises Ltd. webmaster All rights reserved Site Map Click here to request VIP Platinum Luxury Travel Planning Assistance Be sure and visit our other websites to truly experience all Hawaii has to offer. www.Activities-Hawaii.com - www.AlohaDestinationsVacations.com - www.LuausinHawaii.com - www.MauiRestaurantDirectory.com - www.Cruise2Hawaii.com - www.BeautifulHawaiiWeddings.com - www.AlohaSpas.com - Melissa McCoy's Travel BLOG Links of interest: Fiji - Hawaii - Tahiti - Australia - New Zealand - Cruises - Vanuatu - Tonga - Samoa - Cook Islands - Mexico - Caribbean - South America - Africa - Europe - Asia - Bali - Alaska - Costa Rica - Fijian Beach Weddings - Vatulele Weddings - Fiji Exotic Honeymoons - Blue Lagoon Cruise Weddings - Fiji Island Hoenymoons - Namale Weddings - Yasawa Weddings - Vatulele Weddings - Qamea Weddings - Taveuni Weddings - Namale Honeymoons

*McCoy Travel - Aloha Destinations Vacations - Fiji Reservations & Travel - Fiji Escapes Travel - New Zealand Escapes
Tahiti Romance Holidays - Australia Escapes*
Revised: 12/08